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Privacy Policy

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Privacy Policy

 

Sri Venkateshwara University (SVUS), Sikkim

Sri Venkateshwara University (SVUS), Sikkim, is committed to protecting the privacy, confidentiality, and security of the personal information of applicants, students, employers, industry partners, training partners, faculty, staff, and visitors associated with its Work Oriented Programmes.

This Privacy Policy explains how the University collects, uses, stores, shares, and safeguards your personal information when you access the University's website, online admission portal, learning management systems, or participate in any Work Oriented Programme.

Note: This Privacy Policy applies to all applicants, enrolled students, employers, apprenticeship partners, training providers, industry partners, academic collaborators, and users of the SVUS online services.

1. Information We Collect

The University may collect the following categories of information:

Personal Information

  • Full Name
  • Date of Birth
  • Gender
  • Photograph
  • Parent/Guardian Details
  • Nationality

Contact Information

  • Mobile Number
  • Email Address
  • Residential Address
  • Correspondence Address

Academic Information

  • Educational Qualifications
  • Marksheets and Certificates
  • Transfer Certificate (where applicable)
  • Migration Certificate (where applicable)
  • Previous Academic Records

Employment & Workplace Information

For Work Oriented Programmes, we may also collect:

  • Employer Name
  • Designation
  • Employee ID
  • Work Experience Details
  • Industry Partner Information
  • Workplace Training Records
  • Apprenticeship/Internship Details (where applicable)

Identity Verification

  • Aadhaar Number (where legally permissible)
  • PAN Card
  • Passport
  • Driving Licence
  • Other Government-issued Identity Documents

Financial Information

  • Fee Payment Details
  • Transaction Reference Numbers
  • Scholarship Information
  • Sponsorship Details
  • Payment Receipts

Technical Information

When you access our website or online portal, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Login Activity
  • Website Usage Data
  • Cookies and Similar Technologies

2. Purpose of Collecting Information

The information collected is used solely for legitimate academic, administrative, and regulatory purposes, including:

  • Processing admission applications.
  • Verifying eligibility and submitted documents.
  • Issuing Enrollment Numbers and Student IDs.
  • Managing academic records.
  • Conducting examinations and evaluations.
  • Coordinating workplace learning and industry engagement.
  • Communicating academic notices, schedules, examinations, and fee information.
  • Processing scholarships and financial assistance.
  • Maintaining statutory records required by regulatory authorities.
  • Improving University services, website functionality, and student support.
  • Complying with applicable laws and regulatory requirements.

3. Sharing of Information

Sri Venkateshwara University does not sell, rent, or commercially distribute personal information.

Information may be shared only when necessary with:

  • University departments and authorized officials.
  • Regulatory authorities including UGC and other Government bodies.
  • Accreditation, statutory, and quality assurance agencies.
  • Approved industry partners participating in Work Oriented Programmes.
  • Employers, apprenticeship providers, or workplace supervisors where required for programme delivery.
  • Authorized payment gateway service providers.
  • Technology service providers supporting University operations.
  • Courts, law enforcement agencies, or statutory authorities when required under applicable law.

All such disclosures are made only to the extent necessary for academic, administrative, legal, or regulatory purposes.

4. Data Security

SVUS implements appropriate administrative, technical, and organizational security measures to safeguard personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

These measures include:

  • Secure servers and encrypted data transmission.
  • Role-based access controls.
  • Password-protected systems.
  • Regular security monitoring.
  • Restricted access to student records.
  • Secure backup and recovery procedures.

While every reasonable effort is made to protect your information, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

5. Cookies and Website Analytics

The University's website may use cookies and similar technologies to:

  • Improve website performance.
  • Remember user preferences.
  • Analyze website traffic.
  • Enhance user experience.
  • Maintain secure login sessions.

Users may disable cookies through their browser settings; however, certain website features may not function properly.

6. Data Retention

Personal information shall be retained only for the period necessary to:

  • Complete admission and enrolment processes.
  • Maintain academic records.
  • Meet statutory and regulatory requirements.
  • Fulfil University record retention policies.
  • Resolve legal or administrative matters.

Upon expiry of the applicable retention period, information shall be securely deleted, archived, or anonymized in accordance with University policy and applicable law.

7. Your Rights

Subject to applicable laws and University regulations, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate or incomplete information.
  • Update your contact details.
  • Request deletion of personal information where legally permissible.
  • Withdraw consent for non-essential processing.
  • Raise concerns regarding the handling of your personal data.

Requests may be submitted through the University's official communication channels.

8. Confidentiality

All personal information received by the University shall be treated as confidential and accessed only by authorized personnel performing official academic or administrative duties.

University employees, faculty members, and authorized partners are expected to maintain strict confidentiality while handling student information.

9. Third-Party Websites

The University's website may contain links to external websites operated by third parties.

Sri Venkateshwara University is not responsible for:

  • Privacy practices of external websites.
  • Content available on third-party websites.
  • Security measures implemented by third-party platforms.

Users are encouraged to review the privacy policies of such websites before sharing personal information.

10. Changes to this Privacy Policy

Sri Venkateshwara University reserves the right to amend or update this Privacy Policy at any time to reflect changes in legal requirements, University policies, or operational practices.

The latest version shall always be published on the University's official website. Continued use of the website or participation in any Work Oriented Programme constitutes acceptance of the revised Privacy Policy.

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in the State of Sikkim, India.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the handling of personal information relating to Work Oriented Programmes, please contact:

Sri Venkateshwara University (SVUS), Sikkim

Website: www.svusedu.in

Email: info@svusedu.in